Intelligent Ocean - Terms and Conditions for
Courses in Kings Lynn
Cancellation Policy: If an attendee wishes to
cancel their booking they must inform
Intelligent Ocean by email or telephone as soon
as possible. They can cancel their booking up to
7 days in advance of the course and a refund
will be issued (minus PayPal fees). Cancellation
less than 7 days prior to the course will result
in no refund being issued unless a replacement
is found from the reserve list.
Attendees must receive confirmation of their
booking before arranging travel as spaces are
limited. A booking is only confirmed once
payment has been made via the online booking
system (except for companies who will be
invoiced). Intelligent Ocean will not be
responsible for anyone who arranges travel and
then fails to secure a space on the courses.
Attendees must be able to speak, read and write
fluently in English.
Attendance in person is necessary for
certification. Each attendee must be seen to be
concentrating and participating in the class.
For this reason Intelligent Ocean expects that
suitable travel and accommodation arrangements
prior to the course are made to allow the
attendee to be alert during the course. Anyone
who repeatedly falls asleep during the course
will be asked to leave and will not receive a
certificate. No refund for course fees will be
issued in this case. Leaving the course early
for travel arrangements is not permissible.
Mobile phones must be switched off during the
For PAM training each attendee will be required
to bring a laptop computer.
Please note that MAC computers are
not suitable for this course. The
course material and practical exercises will
assume that you have a PC and the commands will
be written for PCs using windows.
Using PAM software requires
a basic working knowledge of computers. If an
attendee is not familiar with basic operations
such as opening files, saving files and
navigating around menus within programs we
suggest that you reconsider whether you should
attend this course. We do not have time during
the course to support people who struggle with
these basic functions. We reserve the right to
ask any attendee to leave the class who cannot
perform these basic functions. You will not be
eligible for a refund if this is the case.
On completion of the course, attendees will be
issued with a certificate stating that they have
completed the course. If the course completed
is for JNCC Marine Mammal Observer Training
attendees will then be registered with the JNCC.
If the course completed is for BOEM Protected
Species Observer Training attendees will then be
registered with the BOEM. If an attendee has
come from a company which will be invoiced
later, non payment of course fees after 30 days
will result in the attendees being removed from
the JNCC/BOEM database until payment is
received. Attendees will also receive a PDF
version of these certificates by email shortly
after the course to save them scanning their
certificates. Attendees contact details will be
sent to the JNCC and BOEM as this is required
for their databases. Contact details will not
be used for any other purpose.
Course material is copyrighted; no material
shall be copied, reproduced in any way, or
distributed without prior written permission
from Intelligent Ocean.
Every effort has been made to ensure the
material (both written and oral) presented
during the courses is complete and accurate.
However, Intelligent Ocean cannot be held
legally responsible for any errors or
misinterpretations of the material. Intelligent
Ocean will not be liable for any direct,
indirect, incidental, consequential or other
loss or damages of any kind resulting in any way
from the use or misuse of the material.